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Refund and Returns Policy
We are committed to providing high-quality training and support for all our students. We understand that sometimes life can get in the way, and you may need to request a refund or return for a course. Below, you’ll find our Refund and Returns Policy, which is designed to ensure clarity and transparency in our processes.
Refund Policy
We offer a 30-day money-back guarantee for all of our courses. If you are not satisfied with the course within 30 days of purchase, you can request a full refund. To qualify for a refund, the following conditions must be met:
- You must submit a refund request within 30 days from the date of your purchase.
- You must not have completed more than 50% of the course content.
- The request must be made via the email associated with your account, with details of the reason for your request.
Refunds will be processed within 7-10 business days after approval. The refund will be credited back to the original payment method.
How to Request a Refund
To initiate a refund, please follow these steps:
- Send an email to info@lajienads.world with the subject line “Refund Request – [Course Name]”.
- Provide your order number, the email associated with your account, and a brief explanation of why you are requesting the refund.
- Once your request is reviewed, you will receive a confirmation email, and the refund will be processed within 7-10 business days.
Exemptions
Please note that refunds are not applicable in the following cases:
- If more than 30 days have passed since your purchase.
- If you have completed more than 50% of the course content.
- If you have received a certification for the course.
Returns Policy
As our courses are digital products, we do not accept returns. Once a course has been purchased, it is considered non-returnable. However, if you encounter any technical issues or problems accessing the course, please contact us immediately at info@lajienads.world, and we will work with you to resolve the issue.
Course Transfers
We do not offer course transfers or substitutions once a purchase has been made. However, if you have special circumstances, please reach out to us, and we will consider your case on an individual basis.
Changes to This Policy
[Your Website Name] reserves the right to update or modify this Refund and Returns Policy at any time. Any changes will be posted on this page, and the revised policy will take effect immediately upon posting.
If you have any questions or concerns regarding our Refund and Returns Policy, please feel free to contact our support team at info@lajienads.world.